Privacy policy

Privacy Policy

Last updated: April 27, 2026

Sprouthouse operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Sprouthouse is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

When we use the term “personal information,” we are referring to information that identifies you or can reasonably be linked to you. Personal information does not include anonymous or de-identified information.

Depending on how you interact with the Services and as permitted or required by law, we may collect personal information including:

- Contact details such as your name, billing address, shipping address, email address, and phone number
- Payment and transaction information such as payment method, order history, and purchase details
- Account information such as login credentials and saved preferences
- Communications you send to us
- Device and usage information such as IP address, browser type, pages viewed, and interactions with the Services

We may collect personal information directly from you when you place an order, sign up for emails or SMS, create an account, contact us, or otherwise use the Services. We may also collect information automatically through cookies and similar technologies, and from service providers or partners as permitted by law.

We use personal information to provide, operate, improve, and personalize the Services, including to:

- Process payments and fulfill orders
- Arrange shipping, returns, and customer support
- Communicate with you about orders, updates, or service-related matters
- Send marketing emails or SMS where you have opted in
- Improve our website, products, and customer experience
- Prevent fraud, abuse, or security issues
- Comply with legal obligations and enforce our policies

By providing your email address or phone number, you consent to receive transactional communications related to your orders and account. Marketing communications are subject to your preferences, and you may unsubscribe at any time.

We may disclose personal information to trusted service providers who help us operate the business. Examples may include Shopify, payment processors, shipping carriers, Klaviyo for email and SMS communications, analytics providers, and advertising platforms such as Meta. We may also disclose information when required by law or to protect our rights.

We do not sell personal information for monetary consideration. Depending on where you live, you may have the right to opt out of certain targeted advertising or data sharing activities.

The Services are hosted by Shopify, which may collect and process information to provide and improve the Services. To learn more, visit https://privacy.shopify.com.

We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve advertising performance. You may control cookies through your browser settings, though some site features may not function properly if cookies are disabled.

The Services may contain links to third-party websites or services. We are not responsible for the privacy or security practices of third parties.

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

We take reasonable measures to protect your information, but no system is completely secure. We retain information for as long as reasonably necessary for business, legal, tax, fraud prevention, and dispute resolution purposes.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain uses. You may exercise these rights by contacting us below. We will not discriminate against you for exercising your rights.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

info@sprouthousegardens.com

Business mailing address available upon request.