Terms of service

Terms of Service

Last updated: April 27, 2026

OVERVIEW

Welcome to Sprouthouse. The terms “we,” “us,” and “our” refer to Sprouthouse. Sprouthouse operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify.

By visiting, using, or purchasing from the Services, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use the Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

You represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

You may be asked to provide information such as your name, email, billing address, shipping address, and payment details. You agree that all information provided is accurate and current.

You are responsible for maintaining the confidentiality of any account credentials and for activities occurring under your account.

SECTION 2 – PRODUCTS

We make reasonable efforts to display products, colors, dimensions, and descriptions accurately. However, actual appearance may vary due to screens, lighting, materials, or production updates.

Sprouthouse products are intended for general gardening use only. We do not guarantee specific plant growth results, yields, plant survival, or performance outcomes.

We reserve the right to change product descriptions, pricing, availability, packaging, or discontinue products at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept, reject, limit, or cancel any order at our discretion.

Orders are not considered accepted until payment is successfully processed and an order confirmation is sent.

Please review orders carefully before purchase. Once production preparation, fulfillment processing, or shipment planning has begun, cancellations may not be possible.

All purchases are subject to our Refund Policy.

SECTION 4 – PREORDERS AND EARLY ACCESS

Some products may be sold as preorders, Kickstarter-related inventory, or early-access launches.

By purchasing preorder items, you understand:

- Your order reserves inventory from a future production run
- Fulfillment dates are estimates only
- Timelines may change due to manufacturing, shipping, customs, supply chain, or logistics factors
- We will communicate material delays by email

SECTION 5 – PRICING AND BILLING

Prices, promotions, and availability may change without notice.

Unless stated otherwise, prices do not include applicable taxes or shipping charges.

You authorize us to charge your selected payment method for all amounts due.

SECTION 6 – SHIPPING AND DELIVERY

Shipping methods, rates, and availability are shown at checkout.

Delivery dates are estimates only and are not guaranteed.

Risk of loss transfers to you when the shipment is delivered to the carrier.

We are not responsible for delays caused by carriers, customs, weather, or events beyond our reasonable control.

SECTION 7 – INTELLECTUAL PROPERTY

All content on the Services, including logos, text, graphics, photos, product designs, branding, and website materials, is owned by Sprouthouse or its licensors and protected by law.

You may not reproduce, copy, distribute, or commercially exploit any content without written permission.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

The Services may contain links to third-party websites, apps, or tools. We are not responsible for their content, policies, or practices.

SECTION 9 – FEEDBACK AND REVIEWS

If you submit reviews, feedback, photos, testimonials, or suggestions, you grant Sprouthouse a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing or business purposes.

SECTION 10 – PROHIBITED USES

You may not use the Services:

- For unlawful purposes
- To violate intellectual property rights
- To transmit malicious code
- To interfere with website operations
- To harass, abuse, or harm others
- To engage in fraud or deceptive conduct

We may suspend access for violations.

SECTION 11 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties not expressly stated.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sprouthouse shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Services or products.

Our maximum liability for any claim shall not exceed the amount paid for the applicable order.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Sprouthouse and its affiliates from claims arising from your breach of these Terms or misuse of the Services.

SECTION 14 – GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time by posting revised versions on this page. Continued use of the Services constitutes acceptance of those changes.

SECTION 17 – CONTACT INFORMATION

Questions regarding these Terms may be sent to:

info@sprouthousegardens.com

Sprouthouse  
Sebastopol, CA 95472  
United States